Pension Payments:
- Review the overall status of pension payments for the previous month.
- Discuss any delays or issues encountered in disbursing pension payments.
- Evaluate the accuracy of pension calculations and ensure compliance with relevant regulations.
- Address any concerns raised by District Accounts Offices regarding pension disbursements.
- Discuss strategies for improving the efficiency and timeliness of pension payments.
PMDU (Prime Minister’s Performance Delivery Unit ) Complaints:
- Provide an overview of PMDU complaints received related to pension payments.
- Analyze the nature of complaints and identify recurring issues.
- Review the status of resolutions for previous complaints and ensure timely action.
- Discuss measures taken to address systemic issues highlighted by PMDU complaints.
- Develop action plans for resolving pending complaints and preventing future occurrences.
Data Analysis and Reporting:
- Utilize data analytics tools to analyze trends and patterns in pension payments and PMDU complaints.
- Generate reports to track key performance indicators such as payment timeliness, complaint resolution rates, and compliance metrics.
- Identify areas for improvement based on data-driven insights.
- Share relevant data and insights with District Accounts Offices to facilitate informed decision-making.
